SHIPPING POLICY

At Honeybourne Pottery we strive to be a sustainable business that respects our customers and the environment. We have always used recycled and recyclable packaging and we feel that it is our responsibility to do better where we can. This means that your orders contain no unnecessary packaging but still arrive intact, environmentally friendly and just as exciting! We are constantly looking for ways in which we can reduce our environmental impact; if there is anything you feel we should know, please contact us.

SHIPPING TIMELINES

For UK orders, please allow up to 5 working days for your order to arrive once shipped. For pre-orders and customised orders, please allow 6-8 weeks for your order to arrive due to making timelines.

For Europe, please allow 10 working days for your order to arrive once shipped. For pre-orders and customised orders, please allow 6-10 weeks for your order to arrive due to making timelines.

For rest of world, timelines will vary by location. Get in touch with any questions.

COVID-19 update - most locations are unaffected, but some areas/carriers are experiencing delays which may increase timelines.

SHIPPING COSTS

UK

£8.40 for tracked shipping.

Europe 

Up to 0.5kg £12

0.5kg - 2kg £20

2kg - 8kg £25

8kg - 15kg £40

15kg - 30kg £50

Rates are applicable for most countries. You may be contacted post purchase with alternative shipping options.

REST OF WORLD

Cusack ceramics is not responsible for tax or custom charges. Please keep in mind that you may need to pay customs fees upon pick up of your parcel.

TAX & CUSTOMS

Cusack Ceramics is not responsible for tax or custom charges. Please keep in mind that you may need to pay customs fees upon pick up of your parcel.